Shipping policy

Shipping Policy – TideTrove

Order Processing:
Orders are processed within 2–3 business days after purchase.

Shipping Time:
Due to high demand, orders are typically delivered within 9–15 business days depending on your location.

Tracking:
All orders include tracking information. Once your order has shipped, tracking details will be sent to you by email.

Delays:
While we do our best to meet all delivery estimates, delays may occasionally occur due to shipping carriers, high order volume, weather conditions, holidays, customs processing, or other factors outside our control.

If your order is delayed, please contact us and we will assist you as quickly as possible.

Incorrect Address:
Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately. Once an order has been processed or shipped, we may be unable to modify the address.

Lost or Undeliverable Packages:
TideTrove is not responsible for packages that are lost, delayed, returned, or undeliverable due to incorrect or incomplete shipping information provided by the customer.

Support:
If you have any questions regarding your order, shipping status, or tracking information, please contact us at tidetrovefinds@tidetrovefinds.com.

Our support team will respond within 24 hours.