Terms of service
Terms of Service – TideTrove
OVERVIEW
Welcome to TideTrove.
The terms “we,” “us,” and “our” refer to TideTrove. TideTrove operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience.
TideTrove is powered by Shopify, which enables us to provide our services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you visit, interact with, use, or make a purchase from our website.
Please read these Terms of Service carefully. By accessing or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our website or services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any minor dependents to use this website.
To use certain features of our website or to place an order, you may be asked to provide information such as your name, email address, billing address, shipping address, phone number, and payment information.
You represent and warrant that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account.
You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
TideTrove offers beach, outdoor, lifestyle, and novelty products through our online store.
We make every effort to display product information, descriptions, images, pricing, and availability as accurately as possible. However, we do not guarantee that product colors, details, sizes, or appearances will be exactly the same as shown on your screen, as display settings may vary by device.
All product descriptions, pricing, promotions, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
We may limit the quantities of products available for purchase and may restrict sales to any person, geographic region, or jurisdiction at our discretion.
SECTION 3 – ORDERS
When you place an order on our website, you are making an offer to purchase the selected products.
TideTrove reserves the right to accept, decline, cancel, or modify any order for any reason, including but not limited to product availability, payment issues, suspected fraud, pricing errors, shipping restrictions, or other business reasons.
Your order is not accepted until we confirm acceptance and process your payment.
Please review your order carefully before submitting it. Once an order has been accepted or processed, we may be unable to accommodate cancellation or change requests.
If we cancel or make changes to an order, we will attempt to notify you using the contact information provided at the time of purchase.
Purchases are subject to our Return & Refund Policy.
You represent and warrant that your purchases are for personal or household use and not for commercial resale or unauthorized export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, promotions, and product availability are subject to change without notice.
The price charged for a product will be the price shown at the time your order is placed, as reflected in your order confirmation email.
Unless otherwise stated, prices do not include taxes, shipping fees, customs duties, import taxes, or other applicable charges.
You agree to provide current, complete, and accurate payment and account information for all purchases made through our website.
You represent and warrant that:
• The payment information you provide is true, correct, and complete
• You are authorized to use the payment method provided
• Charges incurred by you will be honored by your payment provider
• You agree to pay all charges related to your order, including product price, shipping fees, taxes, and any applicable charges
SECTION 5 – SHIPPING AND DELIVERY
We will make reasonable efforts to process and ship orders in a timely manner.
Delivery times shown on our website are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, incorrect addresses, weather, holidays, high order volume, or events outside our control.
Customers are responsible for providing a complete and accurate shipping address. TideTrove is not responsible for lost, delayed, or undeliverable packages caused by incorrect or incomplete shipping information provided by the customer.
Once an order has been transferred to the shipping carrier, the risk of loss may pass to the customer, subject to applicable law.
SECTION 6 – RETURNS AND REFUNDS
Returns, replacements, refunds, and related support requests are handled in accordance with our Return & Refund Policy.
If you receive a damaged, defective, incorrect, or significantly delayed item, please contact us within the timeframe stated in our Return & Refund Policy.
We reserve the right to review each request and determine an appropriate resolution based on the situation.
SECTION 7 – INTELLECTUAL PROPERTY
All content on our website, including but not limited to text, images, graphics, logos, product names, product descriptions, videos, designs, layout, icons, and other materials, is owned by TideTrove, its affiliates, partners, or licensors and is protected by applicable intellectual property laws.
You may access and use our website for personal, non-commercial purposes only.
You may not copy, reproduce, distribute, modify, publish, display, transmit, sell, license, or exploit any part of our website or content without our prior written permission.
TideTrove names, logos, product names, designs, and slogans are trademarks or brand assets of TideTrove or its licensors. You may not use them without our prior written consent.
All other trademarks, names, logos, and brands appearing on our website belong to their respective owners.
SECTION 8 – OPTIONAL TOOLS
We may provide access to third-party tools, features, apps, or integrations through our website.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind.
Your use of any third-party tools is entirely at your own risk and discretion. You should review and understand the terms and policies of any third-party provider before using their services.
We may also offer new features, tools, or resources in the future. Such features will also be subject to these Terms of Service.
SECTION 9 – THIRD-PARTY LINKS
Our website may contain links to third-party websites, platforms, services, or content.
We are not responsible for examining, evaluating, or guaranteeing the content, accuracy, privacy practices, security, or policies of any third-party websites.
If you choose to access third-party websites through links on our website, you do so at your own risk.
Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.
SECTION 10 – RELATIONSHIP WITH SHOPIFY
TideTrove is powered by Shopify, which enables us to provide our online store and services to you.
However, any sales and purchases you make through our store are made directly with TideTrove. By using our website and services, you acknowledge and agree that Shopify is not responsible for any aspect of sales, purchases, products, shipping, refunds, injuries, damages, losses, or disputes between you and TideTrove.
You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with TideTrove.
SECTION 11 – PRIVACY POLICY
All personal information we collect through our website and services is subject to our Privacy Policy.
By using our website and services, you acknowledge that you have read and understood our Privacy Policy.
Because our store is hosted by Shopify, Shopify may collect and process certain personal information related to your access to and use of our website in order to provide and improve services.
Please review our Privacy Policy for more details about how TideTrove, Shopify, and our service providers collect, use, and disclose personal information.
SECTION 12 – FEEDBACK, REVIEWS, AND USER CONTENT
If you submit, upload, post, email, or otherwise provide reviews, comments, suggestions, ideas, photos, videos, testimonials, or other content, you grant TideTrove a worldwide, royalty-free, transferable, sublicensable, perpetual license to use, reproduce, modify, publish, translate, distribute, display, and promote such content in any media.
You represent and warrant that:
• You own or have the necessary rights to submit such content
• Your content does not violate any third-party rights
• Your content is accurate and not misleading
• Your content does not contain unlawful, abusive, defamatory, obscene, or harmful material
• Your content does not contain viruses, malware, or other harmful code
We may, but are not obligated to, monitor, edit, or remove content that we determine to be unlawful, offensive, misleading, inappropriate, or in violation of these Terms.
SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability, or other content.
We reserve the right to correct any errors, inaccuracies, or omissions and to change, update, or cancel orders if any information is inaccurate at any time, without prior notice, including after an order has been submitted.
SECTION 14 – PROHIBITED USES
You may use our website and services only for lawful purposes.
You agree not to use our website or services:
• For any unlawful, fraudulent, or malicious purpose
• To violate any applicable laws, regulations, or rules
• To infringe upon or violate our intellectual property rights or the rights of others
• To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against others
• To submit false or misleading information
• To upload or transmit viruses, malware, or harmful code
• To collect or track personal information of others
• To spam, phish, pharm, pretext, crawl, scrape, or otherwise misuse the website
• To interfere with or circumvent security features of the website
• To impersonate another person or entity
• To use automated tools, bots, scraping tools, or data extraction methods without our permission
We reserve the right to suspend, restrict, or terminate your access to our website or services if we determine that you have violated these Terms.
SECTION 15 – TERMINATION
We may terminate this agreement or your access to our website or services at any time, without notice, if we determine that you have violated these Terms or if we choose to discontinue services.
You will remain liable for all amounts due up to and including the date of termination.
The provisions of these Terms that by their nature should survive termination will continue to apply, including but not limited to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and privacy-related provisions.
SECTION 16 – DISCLAIMER OF WARRANTIES
Our website, services, and products are provided “as is” and “as available,” unless otherwise expressly stated.
We do not guarantee, represent, or warrant that:
• Your use of our website or services will be uninterrupted, timely, secure, or error-free
• Product information will always be accurate, complete, or current
• Products will meet every individual expectation
• Any errors in the website or services will be corrected immediately
To the fullest extent permitted by law, TideTrove disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above limitations may not apply to you.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, TideTrove, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates shall not be liable for any direct, indirect, incidental, punitive, special, consequential, or similar damages arising from your use of our website, services, or products.
This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, product misuse, shipping delays, website errors, or any claim related to your use of our services or products.
Some jurisdictions do not allow limitations of liability for certain damages, so some of the above limitations may not apply to you.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless TideTrove, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, losses, damages, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising out of:
• Your breach of these Terms of Service
• Your violation of any law or regulation
• Your violation of any third-party rights
• Your misuse of our website, services, or products
We reserve the right to control the defense and settlement of any claim subject to indemnification, and you agree to cooperate with us in such defense.
SECTION 19 – SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.
Such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies posted on our website, constitute the entire agreement between you and TideTrove regarding your use of our website and services.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 21 – ASSIGNMENT
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.
We may assign, transfer, or delegate these Terms and our rights and obligations without restriction and without notice to you.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and interpreted in accordance with applicable laws in the jurisdiction where TideTrove operates, without regard to conflict of law principles.
SECTION 23 – HEADINGS
The headings used in these Terms are included for convenience only and will not limit or otherwise affect the meaning or interpretation of these Terms.
SECTION 24 – CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website.
It is your responsibility to check this page periodically for changes. Your continued use of or access to our website and services following the posting of any changes constitutes acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
TideTrove
Email: tidetrovefinds@tidetrovefinds.com
We are committed to providing a safe, reliable, and fair shopping experience for every customer.